The basics of working together.

Bookings

A project is considered booked once a deposit has been paid and the scope has been confirmed in writing (email is fine). Dates are held on a first-confirmed basis.

Payment

• A 50% deposit is required to secure your date and confirm your booking, with the remaining 50% due on or before delivery unless otherwise agreed.
• Monthly retainer clients are billed on a recurring monthly basis, as agreed at the start of the partnership.
• Prices are quoted per project based on scope; ask for a written quote before booking.

Cancellations & rescheduling

If you need to reschedule, let us know as early as possible and we'll do our best to accommodate a new date. Deposits are generally non-refundable once a date has been held, since that time is no longer available to other clients — but we're reasonable about genuine emergencies, so talk to us.

Delivery

Turnaround times vary by package and are confirmed at booking. Delivered galleries and files remain available for a limited window — please see our Usage Rights page for details on backups and how you can use delivered content.

Liability

We take reasonable care to protect footage and files during and after a shoot, but KANA Productions & Services isn't liable for loss caused by circumstances outside our reasonable control (equipment failure, extreme weather, venue restrictions, etc.). We'll always communicate promptly if something affects your project.

Changes to these terms

We may update these terms from time to time; the version in effect at the time you book is the one that applies to your project.

Contact

Questions about these terms can be sent to kana.production.dan@gmail.com.