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Work with Kana
Customer Support

Questions, answered.

If you don't see your question here, just email us directly.

Project Bookings

How do I book a shoot?

Head to the Contact section on the homepage, tell us what you need, and we'll follow up with a quote and availability.

Can I change my package after booking?

Yes — email us and we'll see what's possible depending on how close the date is and what's already been planned.

How long until I get my final photos or video?

Turnaround varies by package and is confirmed when you book. If a deadline matters to you, mention it up front so we can plan around it.

Still need help?

Send us an email and we'll get back to you as soon as we can.

Email Support